Terms & Conditions

  • Goods sold are not refundable include promotion item. Unless for wrong or defect item sent.
  • Please note that there may be a variance in the color of the item due to computer screen settings and studio lighting. Taseng.com.my portrays all items as accurately as possible. Returns due to color variances are not be accepted.
  • Unclaimed parcels will be forfeited after notification email is sent within 60 days.
  • All item no warranty applicable.

Steps for wrong and defect item

  • All faulty items must be delivered in its ORIGINAL PACKAGING WITHOUT OPEN to No. 49&51, Jalan 3/10B, Spring Crest Industrial Park, Batu Caves, 68100 Kuala Lumpur, Malaysia. within 5 working days from the date of goods receive. Delivery costs to be covered by customer.
  • Wrong or defect items must be photographed send or email to info@taseng.com.my or whatsapp to 013-274 1663 within 24 hours. The product will be inspected and follow by the order number.
  • If any damage cause by Postal Service please open box and check item inside. If the item is not in good condition please return to postal service without sign the receive order form.

  • Disallowed combine orders or deliver separate Tax Invoice / ID Issue after payment done. Please ensure that item, color, size, quantity and address are correct before making full payment.


  • Time Delivery:

    Penisular Malaysia    (3-5 working days) from date after payment done
    Sabah & Sarawak    (3-7 working days) from date after payment done
    Oversea    (Depend on transportation)
  • Delivery Charges:

    WM - first 1kg charge RM12.00, subsequent 1kg charge RM2.00
    EM  - first 1kg charge RM18.00, subsequent 1kg charge RM15.00
    International    – Delivery Fee will be informed once receive order from buyer
    (If customs or import duties charge must be paid by the buyer once receive the parcel.)
  • Delivery shall not be deemed to be made until full amount of funds have cleared.
  • Prices and shipping rates are subject to change without notice.


  • All payment shall be made payable to:

    BANK A/C : 5625 0852 0346 

At taseng.com.my, we are committed to making your shopping easy and fuss-free. Please read the following terms and conditions before making a purchase with us. Please ensure that you have acknowledged, understood and have agreed to abide and adhere to the following terms and conditions.